Park City Center FAQs
GENERAL INFORMATION
Monday–Thursday: 11AM–7PM Friday–Saturday: 10AM–8PM Sunday: 11AM–6PM
717.393.3852
142 Park City Center, Lancaster, PA 17601
Harrisburg Pike Exit off of Route 30.
Lancaster City is less then five miles from Park City Center.
Mall walkers have access to the mall beginning at 9am, seven days per week.
Currently we post all job openings under the jobs tab. If you would like to post a job opening for your store, you should email parkcityadmin@bpretail.com with the details.
Due to our K-9 patrol, we do not encourage patrons to bring their animals to the mall. All dogs must be on a leash and well behaved. Service animals are permitted.
Backpacks are allowed but cannot be left unattended in any areas.
Smoking and vaping are not allowed inside of the mall. Smoking is not permitted directly outside of any mall entrance. We do have smoking pots to throw away used cigarettes at assigned locations outside of mall entrances in the permitted areas.
Scavenger hunts are not allowed.
There are many hotels nearby, including The Lancaster Carts Hotel, The Fairfield Inn, and the Lancaster Mariott.
There is a Lancaster Visitors Center off of Route 30 / Greenfield Exit. They have information on all of the local attractions.
No, mall gift cards are no longer available for online purchase. However, all previously purchased mall gift cards remain valid and will still be honored. For existing gift cards: • Check your balance: Visit AmexGiftCard.com/Balance or call 1-888-846-4308. • Questions or issues: Call 1-888-846-4308 for assistance. While we no longer have an online gift card program, we encourage you to purchase a gift card from one of our many retailers!
RESTROOMS & LOUNGES
In the Kohl’s wing, east shops, and the BT wing, as well as the food court
The Kohl’s wing, east shops, and food court
Each family restroom area
Located the Food Court restrooms, and there is also a side nursing area in the Kohl’s restroom.
We have seating areas in every wing of the mall and in the food court.
SERVICES
Yes, the Children’s Play Area is located in the food court.
Events such as this that are scheduled are listed under Events on the website.
Yes. Kohl’s entrance, Qdoba entrance and South Shoppes entrance (near Urban Outfitters sign).
No.
No.
No.
No.
No.
Yes. We have massage chairs location in the seating areas in the Round1 Wing, BT Wing, Boscov’s Wing, Fountain Shoppes and East Shoppes.
At holiday time, we do have a gift wrap booth in the Round1 Wing. Otherwise, Boscov’s offers gift wrapping inside of their store.
No.
Taxis can pick up at any one of our ten entrances. Most use the Kohl’s entrance.
We have bus schedules available in the Mall Office in the Kohl’s Wing.
No.
Yes, Security will provide this service. Please contact them at 717-392-8434.
Please contact Security and they will assist you in locating your vehicle. 717-392-8434.
Vehicles are not allowed to be left on property overnight. We have towing signs posted around the parking lot.
No.
No.
We do not have an area where visitor information is located inside of the mall.
STORES & DINING OPTIONS
Qdoba has an outdoor seating area. They are located next to JCPenney and White House Black Market in the Fountain Shoppes.
We have a food court area with a large amount of seating and a variety of eateries.
PARKING & VALET
Parking is free.
Yes, there is local parking.
No
No
We do not have preferred family parking.
SECURITY
717.392.8434, located in the Raymour & Flanigan Wing to the right of Famous Footwear
Security Office, Raymour & Flanigan Wing to the right of Famous Footwear
The Security Office will provide a safety escort if requested. Please call the office at 717-392-8434.
Security is able to call the Lancaster City Police Department as needed. Please call Security at 717-392-8434.
Security is able to provide first contact medical assistance and also able to contact the EMS. Please call Security at 717-392-8434.
AMENITIES
We have manual wheelchairs available for customer use. They are located in the Kohl’s wing near the restrooms. Interested parties should call security at 717.392.8434.
Yes, single strollers are available to rent in the Kohl’s wing.
First floor, Food Court (and goes up to JCPenney Wing. First floor, Kohl’s Wing (and goes up to the Kohl’s Wing to lead into the main area of the mall).
Yes, located in the seating areas of the fountain shops, the JCPenney wing, and the Food Court.
We have an ATM in the Food Court and an ATM inside of Tobacco Palace in the Kohl’s Wing.
There is a UPS drop box at the Kohl’s entrance.
Bike racks are located at each mall entrance.